Leadership: How Emotional Intelligence Helps

Managing yourself & your relationships

There has been an increase in requests for the training I do in the area of Emotional Intelligence over the last two years. According to the 2011 Sherpa Executive Coaching survey, there is renewed interest in helping emerging leaders get better at their role.

Emerging leaders want personal development that increases confidence, motivation and communication patterns.

The Emotional Intelligence coaching I have been doing for municipalities and organizations the last 9 years is well received because it has a positive impact in the workplace. Clients are successful because their business behavior, relationships and communication improve in a limited time frame. Here is some background information and reasons why Emotional Intelligence (EI) is important.

Research indicates that EI how you manage yourself and your relationshipscan determine success more than IQ. In fact, EI may determine as much as 80% of a person’s life success. Cognitive ability or what we call IQ is only about 20%. While IQ is somewhat innate, EI is learned over time. Quality leadership development is a combination of EI and cognitive ability.

Recent neuroscience studies show that emotions are contagious. In addition, other people can and do change your physiology by altering your hormone levels, cardiovascular function, sleep rhythms, and immune function. This is no surprise to Daniel Goleman and other EI researchers who reported almost ten years ago that the most effective leadership and management styles work through emotions which evolve from the limbic system in the brain.

Knowing this, a leader’s primary task is to drive emotions in a direction which has positive impact on motivation, strategy and productivity. Since emotions are at the heart of effective leadership, the key to being an effective leader is in learning to manage yourself and your relationships in a positive manner.

Emotional Intelligence competencies include:

  • Self-awareness
  • Self-management
  • Social awareness – empathy
  • Relationship management

In my EI coaching, competencies are measured before and after several months of coaching to determine the amount of growth that has taken place. Three month check-ins after the coaching stops indicates improvement is stable or continues for more than 85% of the participants.

EI leadership development is focused on emotional and intellectual learning. For this development to be effective, participants need a safe space for learning and feedback. Positive change occurs through a process which affects individuals, teams, and the organization’s culture. Coaching supports and enriches the process. How can EI help you?

What burning questions do you have about EI?

To your success,


Picture credit: http://www.dreamstime.com/stock-photography-success-rimagefree3604820-resi3087046

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